Privacy Policy – Rich Boutique Hotel

1. Who we are (Data Controller)

This website is operated by Rich Boutique Hotel (“we”, “us”).
Contact: res@richhotels.co.il | +972 52-901-7676

2. What personal data we collect

Depending on how you interact with the website, we may collect:

  • Contact data: name, email address, phone number (e.g., when you contact us or submit forms)

  • Booking-related data: information you provide through an external booking platform (if you click to book)

  • Technical data: IP address, device/browser information, approximate location, and usage data (only where analytics/marketing cookies are accepted)

3. How we use your data and legal bases

We process personal data for the following purposes:

  • To respond to inquiries and requests (legal basis: legitimate interests and/or steps prior to a contract)

  • To provide booking-related services (legal basis: performance of a contract / steps prior to a contract)

  • Website security and fraud prevention (legal basis: legitimate interests)

  • Analytics (optional) to improve our website (legal basis: consent, where required by cookie rules)

  • Marketing (optional) (legal basis: consent, where required)

4. Cookies and tracking

We use a cookie consent tool that allows you to accept, reject, or customize optional cookies. Necessary cookies are always active. You can change your choice any time via the Cookie Settings button on the website.

For more information, see our Cookie Policy.

5. Sharing your data

We may share data with:

  • Service providers who support website operation (hosting, security, communications)

  • Third-party booking platforms you choose to use

  • Analytics/marketing providers only if you consent to those categories

We do not sell your personal data.

6. International transfers

If any service providers process data outside your country, we take steps to ensure appropriate safeguards are in place where required (e.g., contractual protections).

7. Data retention

We retain personal data only as long as necessary for the purposes described above, and as required by applicable law (e.g., record-keeping, dispute resolution).

8. Your rights

Depending on your location (including the EEA/UK), you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing or request restriction

  • Data portability (where applicable)

  • Withdraw consent at any time (for consent-based processing)

To exercise your rights, contact us at res@richhotels.co.il.

9. Security

We implement reasonable technical and organizational measures designed to protect personal data.

10. Complaints

If you believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority.